Privacy Policy
Google Play & Developer Policy Transparency Notice: ETM Games ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of our users, publishers, and advertisers. This Privacy Policy explains how information is collected, used, shared, and safeguarded when you play our games, visit https://etmgame.com/, or integrate our HTML5 games and monetization SDKs.
1. Information We Collect
We collect information to provide better services, optimize game performance, and deliver personalized ad experiences. Depending on how you interact with ETM Games, we collect:
a. Information Automatically Collected
- Device & Identifier Information: Device model, operating system version, unique device identifiers (such as Google Advertising ID / GAID / AAID, IDFA), IP address, browser type, and language settings.
- Usage & Gameplay Data: Game scores, game session duration, user interaction metrics, gameplay events, clicks, referring URLs, and crash reports.
- Location Information: General geographical location (country and city level) derived from IP address for ad localization and regional publisher payout processing.
- Cookies & Local Storage: HTML5 local storage, session storage, and cookies to save game progress, user preferences, and monetization telemetry.
b. Information Provided Voluntarily
- Publisher & Advertiser Account Data: Name, business email, phone number, company details, login credentials, payout/banking details provided when registering on our partner portal (dashboard.etmgame.com).
- Support Requests: Contact information and communication history when you reach out to our support team.
2. How We Use Your Information
We process collected data for legitimate business purposes in compliance with global privacy regulations (GDPR, CCPA/CPRA, Indian IT Rules 2000, and Google Play Developer Policies):
- To operate, maintain, and deliver HTML5 games, quizzes, and digital content seamlessly across web and mobile platforms.
- To display personalized and non-personalized advertisements (via trusted advertising partners like Google AdMob, Google AdSense, and programmatic ad networks).
- To process publisher revenue payouts and account for daily active user (DAU) monetization metrics.
- To prevent fraud, fraudulent ad clicks, bot traffic, and unauthorized access to our platform.
- To analyze gameplay trends, performance analytics, and session telemetry to improve game responsiveness.
- To communicate platform updates, technical support notices, and service announcements.
3. Advertising & Third-Party SDK Integrations
Our games and platform utilize third-party SDKs and advertising partners to support free gameplay through ad monetization. These third parties may collect and use pseudonymous device data according to their own privacy policies.
Our trusted third-party partners include:
- Google Mobile Ads / Google AdSense / AdMob: Google Privacy Policy
- Google Analytics for Firebase: Firebase Data Privacy
- Programmatic Demand Partners & HTML5 Game Partners: Third-party game developers and ad networks providing content and display/video ad units.
4. Children's Privacy Policy (COPPA & GDPR-K Compliance)
Children's Privacy Protection: ETM Games complies with the Children's Online Privacy Protection Act (COPPA) and Google Play's Families Policy. We do not knowingly collect personal data from children under 13 (or under 16 in the EEA/UK) without verifiable parental consent.
If our app or game content is accessed by children, we serve contextual (non-personalized) advertisements only and disable behavioral tracking. If a parent or guardian discovers that a child has provided us with personal information without consent, please contact us at business.viztech@visioninfotech.net and we will promptly delete such data from our records.
5. Data Sharing and Disclosure
We do not sell personal data to third parties. We may disclose collected information in the following circumstances:
- Service Providers & Partners: With third-party vendors, analytics services, hosting infrastructure providers, and payment processors working on our behalf.
- Legal Requirements: When required by law, subpoena, court order, or governmental regulation to protect our legal rights, user safety, or platform integrity.
- Business Transfers: In connection with any merger, acquisition, restructuring, or sale of company assets by VISION INFOTECH / ETM Games.
6. User Rights & Data Deletion Instructions
Depending on your jurisdiction (e.g. GDPR, CCPA/CPRA, LGPD), you possess rights regarding your personal information:
- Access & Portability: Request details of personal data held about you.
- Correction: Request correction of inaccurate or incomplete data.
- Advertising Opt-Out: Opt-out of interest-based ads via your mobile device settings (Settings > Privacy > Ads > Reset/Delete Advertising ID on Android).
- Data Erasure (Right to Be Forgotten): Request complete deletion of your personal data.
How to Request Account & Data Deletion (Google Play Compliance)
If you wish to delete your account or any personal data associated with your interaction with ETM Games, please follow these steps:
- Send an email to business.viztech@visioninfotech.net with the subject line "Data Deletion Request".
- Provide your registered Account Email (if applicable) or your Device Advertising ID (GAID/AAID).
- Our data protection team will verify your identity and process the erasure within 30 days, sending confirmation upon completion.
7. Data Security & Storage
We implement robust physical, technical, and administrative safeguards to protect user data against unauthorized access, loss, misuse, or alteration. Data is stored on secure cloud-optimized servers with encrypted transmission protocols (HTTPS/TLS).
8. International Data Transfers
ETM Games operates internationally with servers and business infrastructure located in India, the United States, and cloud regions globally. By using our platform, you consent to the transfer and processing of your information across international borders in compliance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on this page with an updated "Effective Date". We encourage users to review this page regularly.
10. Contact Us & Developer Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ETM Games — India Office
Powered by VISION INFOTECH
3001, 3rd Floor, APMC, Krushi Bazaar,
beside North Extension, Begampura,
Surat, Gujarat 395002, India
Phone: +91 97238 27536
Email: business.viztech@visioninfotech.net
ETM Games — USA Office
606 Seminole Trail,
Murphy, TX 75094, USA
Phone: +1 (945) 527-4841
Website: https://etmgame.com/
Portal: dashboard.etmgame.com